Saturday, December 17, 2011
Wednesday, December 14, 2011
For the first time in seven years, we have an unfortunate announcement to make.
It has come to our attention that a large proportion of Farm and Black & White Art Cards for Baby have been sold with a cosmetic defect. Batch 29 produced in January 2011 had some glue residue on the black side of the card, but only in the Farm and Black & White Collections. There is no danger from the glue, as it is non-toxic, but it does give the cards the appearance of having been used, even though they are new. Some are quite clearly affected while others may only have a drop or two of glue visible.
You can see what batch your cards are by looking on the back of the box, in the bottom right corner, outside the black line. The batch number is printed in small white letters along with the date of manufacture.
If you have purchased a set of these cards, from us or through one of our retailers, we will be happy to replace the cards at no cost to you. Please email us at firstname.lastname@example.org and let us know which set you have and the extent of the defect.
Wee Gallery takes the quality of its products very seriously and so we are taking the proactive step of reaching out to all our customers who may have received these less than perfect cards.
Posted by Wee Gallery at 8:43 AM